How do I get the right size?

Each piece of Dashwood kit that requires specific measurements (Biothane collars and Bespoke waterproof coats) has it’s own measuring guide for you to follow - check out the information on each listing or the Measuring Guide for details.

How do I clean my Dashwood kit?

Have a look at our comprehensive KIT CARE guide to keep your Dashwood kit looking top notch. It’s really important to follow our instructions to keep everything in good condition - things like washing salt water off collars and using the correct detergent when washing coats is really important.

Are your coats waterproof?

Both coats styles are made with waterproof fabric on the back/body for good weather protection (lined with fleece for warmth).

The All-Weather coat has waterproof softshell fabric on the chest and snood, as well a webbing adjustment tab on the snood for a closer fit at the neck for even greater weather protection. These coats come highly recommended by our customers!

The original Fleece Snood version is soft, cosy and warm (perfect for chilly walks) and although offering some protection from light rain, the fleece is not waterproof. They are however, super soft around the neck and head/chest so perfect for pups that like a cosy life!

**Please note although waterproof fabric are used, the seams are not taped so we do not guarantee 100% waterproof protection.

What about returns?

As everything is made bespoke from your measurements we urge you to measure carefully as we cannot accept returns due to mis-measuring.